WASHINGTON (AP) - The government is investigating whether software
companies that make cell phone apps have violated the privacy rights of
children by quietly collecting personal information from phones and
sharing it with advertisers and data brokers, the Federal Trade
Commission said Monday. Such apps can capture a child's physical
location, phone numbers of their friends and more.
The FTC described the marketplace for mobile
applications - dominated by online stores operated by Apple and Google -
as a digital danger zone with inadequate oversight. In a report by the
FTC's own experts, it said the industry has grown rapidly but failed to
ensure the privacy of young consumers is adequately protected. The FTC
did not say which or how many companies it was investigating.
Among 400 apps designed for kids examined by the
FTC, most failed to inform parents about the types of data the app could
gather and who could access it, the report said. Others apps contained
advertising that most parents would find objectionable or included links
to Facebook, Twitter and other social media services where kids post
information about themselves.
The report said mobile apps can siphon data to
"invisible and unknown" third parties that could be used to develop a
detailed profile of a child without a parent's knowledge or consent.
"It's not hypothetical that this information was
shared," said Jessica Rich, associate director of the FTC's financial
practices division.
The FTC also said it was investigating whether any
of the apps developers engaged in unfair or deceptive trade practices,
which would be illegal.
In one case mentioned in the report, an app that
allows children to paint pictures and save them in an online photo
gallery didn't indicate that it includes advertising. But investigators
said the app ran an ad across the bottom of the screen for an online
dating service that said, "See 1000+ Singles."
The FTC would not identify any companies it was
investigating until a complaint is filed, Rich said. She said the agency
expects the report will "light a fire" under the industry.
"We're not naming names, in part because we think
this is a systematic problem, and we don't want people to think that if
they avoid certain apps that they're home free," Rich said.
The commission is considering major changes to a
1998 law, the Children's Online Privacy Protection Act, that would
impose tougher online safeguards for children under 13. Technology
companies have warned that the proposed changes are too aggressive and
could discourage them from producing kid-friendly content on the
Internet. But public interest groups have pushed hard for the changes,
saying expanded use of mobile devices and methods for collecting
personal data have outpaced rules put in place more than a decade ago.
The commissioners are expected to vote on the
revisions to the law within weeks. Among the proposed changes is a
requirement to prohibit the use of behavioral marketing techniques to
track and target children unless a parent approves. The changes also
would cover a category of location information and data known as
"persistent identifiers" which allow a person to be tracked over time
and across various websites and online services.
The new FTC report builds on an earlier survey of
the mobile apps industry by the commission's staff that urged apps
stores and developers - along with the advertisers and brokers they work
with - to be more open about how their programs work. The commission
credited Apple and Google for new policies that encourage developers to
publish their privacy policies clearly and in places that are easily
accessible. But the FTC said there was too little progress, forcing it
to take more aggressive steps.
As of September, Apple and Google combined offered
more than 1.4 million apps for downloading, up from 880,000 in March,
the FTC said.
The staff randomly selected 200 apps each from the
Google and Apple stores using the keyword "kids." After testing the
apps, they determined that 60 percent of them transmitted the user's
device identification to the software company or, more frequently, to
advertising networks and data brokers that compile, analyze and sell
consumer information for marketing campaigns.
The device ID is a string of letters or numbers
that uniquely identifies each mobile device and can represent a pathway
to more personal information, like a person's name, phone number and
email address. More than a dozen of the apps that transmitted device IDs
also sent the user's exact geographic location and phone number, the
FTC said.
Only about 20 percent of the apps disclosed any
information about the program's privacy practices, and the FTC said many
disclosures were inadequate.
"Many consisted of a link to a long, dense and
technical privacy policy that was filled with irrelevant information and
would be difficult for most parents to read and understand," the report
said.
More than 20 percent of the apps examined included
links to social media services but few informed consumers about them
before the program was downloaded. The FTC said the result was that
children could post comments, photos or videos that could harm their
reputations or offend other people.