Maumee woman finds trouble getting health insurance - 13abc.com Toledo (OH) News, Weather and Sports

Maumee woman finds trouble getting health insurance

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MAUMEE, Ohio -

The 13abc I-Team is taking a personal look at the problems with the Affordable Care Act.  It was billed as an easy way to get affordable health insurance.  But some local customers are finding quite the opposite.

Jan Walczak, of Maumee, did eventually work through the technical glitches of the launch of healthcare.gov.  She got to the plans and did pick one.  But that's where things are getting even more confusing. 

"I'm in a donut hole," said Walczak.   

Her Cobra policy expired and she's too young for Medicare, so she went to the exchange looking for a policy.

"A lot of angst about what I was going to do.  That's a big financial decision," said Walczak.    

She tried several times to register with no luck.  Finally the application went through.  She looked through the plans and picked one. 

"I did find one where all my hospitals and doctors are in network but what I did find was I'm going to be paying more for my insurance come January first," said Walczak.    

Then she called the carrier, got more info and wanted to change her plan.  Without paying anything in premiums yet, she was told she cannot change the plan she picked.

"I called and they said a lot of people are having that problem but right now you cannot rescind it.  That's the one you picked," said Walczak.     

December 23rd is the date when you are supposed to make you first premium payment, to get coverage by January 1st.  Now the Obama administration says people can make those payments up until New Year's Eve for January 1st coverage.  Walczak's advice is to thoroughly look at all policies and start doing that now.

"Try not to get frustrated.  Be patient.  Call what resources are available to try and get some help," said Walczak.

 

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