Text message scam hitting 5/3 customers - 13abc.com Toledo (OH) News, Weather and Sports

Text message scam hitting 5/3 customers

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TOLEDO, Ohio - Fifth Third customers look out, you may be getting a text message that says it's from the bank.  But that message is actually from a scammer.

You hear about scams like this quite often and now we're seeing it here at home.  The text message will say Fifth Third, it will seem legit, except Fifth Third doesn't contact people this way.

The text message will say “please contact Fifth Third.”   It gives a phone number and in some cases says there's a Master Card issue.  When people call the number they get an automated line that asks for the person's card number and social security number.  Once the scammer gets that, your accounts and identity are in real trouble.

A Fifth Third representative told us Thursday, they usually call customers, sometimes emails them.  If you get a call you're not comfortable with, and they say they are Fifth Third, hang up and call back to your branch or the main number.  Remember no legit call from the bank will ask for your personal information.

"Everyone is far more sensitive to it.  And we see it quite often so we will at all times have to be diligent about it and be cautious," said Ron Belle with Fifth Third bank.

So who's sending them and how are they getting to customers?  That's what investigators are trying to figure out.  And now the playing field is leveling these days because as the technology gets better for the crooks, it's also getting better for the investigators and banks as well.

If you get the text, best bet is to ignore it. 

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