Fake Microsoft workers target Northwest Ohio - 13abc.com Toledo (OH) News, Weather and Sports

Fake Microsoft workers target Northwest Ohio

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Nancy Paul uses her computer and cell phone regularly for her at-home job.  Last week, she got a call she didn't expect.

"He told me that there was a virus in my computer and it was very serious and it was affecting the servers at Microsoft," says Paul.

The man identified himself as Max Park, a Microsoft computer tech from Michigan.  He knew her name and specific computer chip number and said he needed mobile access to her machine.  Thankfully, she knew better.

"I kind of believed him because I'd had this issue the week before with this virus so I wasn't sure what to do about it," she told 13abc.

Harry Rorarius is Nancy's tech guy and owner of Epic Computers.  He knew these were crooks.  She wasn't his only customer who got a call asking for remote access to their computer, using a program called AMMYY.     

"I was appalled when I heard about that because I do tech support," says Rorarius.  " about five people so far and I imagine that as time goes on it will be more people.  I think they're just starting in this area in the last couple of months."

Harry says any tech company or person calling you to fix a problem is usually a red flag.  He also suggests you watch out if they're asking for credit card or payment information over the phone.  If they ask to work remotely on your machine, call a computer expert you trust immediately.

"You should never let any tech support company over the phone, unless you call them, crawl across your computer whatsoever," says Rorarius.

Nancy is grateful she recognized the scam before it was too late.

"I kept thinking if he's a fraud, then there's a lot of people out there that he's going to hurt."

To see more helpful information about technology scams, visit http://www.consumer.ftc.gov/articles/0346-tech-support-scams

AMMYY, which is a legitimate site that allows people to gain access to computers remotely, has also warned users about the Microsoft Scam on its main page.  To learn more about their warning against the Microsoft Scam, visit http://www.ammyy.com/en/admin_mu.html .

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