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Landscape, lawncare businesses seeing boom in customers

Lawncare companies see 30-40% increase in customers
Local lawncare companies see 30-40% increase in customers
Local lawncare companies see 30-40% increase in customers(Ashley Bornancin)
Updated: Jun. 9, 2021 at 5:04 AM EDT
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TOLEDO, Ohio (WTVG) - As the weather starts to heat up, homeowners start to invest in lawn care, and several local companies said this year’s business has been off the charts like they’ve never seen before, with most seeing a 30-40% increase in new customers.

Rick Ramlow, owner of Reliable Lawn & Snow Removable in Maumee and Monclova, said his team saw a major increase in both new residential and commercial customers requesting mulching, landscape design, hydro seeding, and yard installs.

However, a problem the team still faces is recruiting more team members who are willing to work. Ramlow is now offering signing bonuses to experienced landscapers in order to keep up with the high demand.

“The increase in lawn care did kind of surprise me. I wasn’t expecting it,” Ramlow said. “You would think that the amount of people that weren’t working or laid off during the pandemic, it would affect the amount of money they spend. But I believe the stimulus checks did stimulate that, so it did kind of help with the amount of improvements they wanted to do with their lawn.”

One of their customers, Scott Stigall said his family was spending so much time together outside, he realized it was time to tackle the more than 40 trees in his backyard.

“We spend a ton of time outside, a lot of time with the family,” says Stigall, “but as you’re sitting in your backyard and you’re looking around, you start to notice every nuance and imperfection. It got to the point where I figured we needed some professional help to take care of the backyard, especially in the landscaping”

And the boom in landscaping isn’t just residential. Many businesses took advantage of this time as well. Rossford’s Yoder Brothers team says with 15 years in the business, they’ve never seen anything like this before.

“This has been our busiest year ever, it’s been unbelievable the amount of calls we’ve gotten for lawncare,” says co-owner Patrick Yoder. “We actually stopped picking up calls about a month ago, and still to this day we’re getting 3-4 phone calls a day for landscaping. We’re landscaping 4-5 days a week, lawn care 4-5 days a week, but we are at max capacity for lawncare. It is unbelievable the amount of increase we’ve seen this year.”

The Yoder team says they were surprised more people didn’t want to do more lawn care themselves but saw customers wanted the job done well, fast, and would pay big bucks for it.

The most requested work includes stone and mulch application, hydro-seeing, bush trimming, and weed removal. One of the biggest surprises was all the landscape around the boom in pool installations this year.

The pandemic also gave one of their biggest customers, The Electric Industry Campus, the time to completely revamp their entire 22-acre campus.

“It would have happened over a 4-5 year period, we usually take a project or two a year, but we just said, with the pandemic, let’s try to get multiple things done,” said customer Todd Michaelson. “So that’s where a shelter house, a garage, a new gazebo, we did the sidewalks all around the building. There were just quite a few things we would have never tackled in a year.”

One thing the Rossford crew is facing is the rise in fuel prices, but they are determined to keep their costs down to accommodate their customers.

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