Maumee bakery owners thank community for support after norovirus outbreak

MAUMEE (13abc Action News) - It’s an emotional "Thank You" from the owners of the Maumee bakery at the center of a norovirus outbreak in two counties.

The Toledo-Lucas County Health Department says Mama C's Donuts can reopen and work is underway to make that happen Monday morning.

The Chaos have heard several messages of support from Maumee residents.

"Thank you so, so much for all the support to get us back on track. We'll do the best. Thank you Maumee. Thank you. I don’t know what to say besides thank you," said Chandar Chao.

Chandar Chao is the Mama C. She and her husband own Mama C’s on Conant Street and have for 14 years. Never have they seen anything like the last week.

"I feel so bad that that thing happened that I didn't want to happen," said Chandar Chao.

Close to 400 people, from both Lucas and Wood counties, suffered from the norovirus connected to donuts from this store. Yann Chao remembers when he first heard about the illness.

"When the health department told us we have not such good news that was the shock of my life when I heard people were getting sick from our donuts," said Yann Chao.

He says he nearly passed out. That's when the cleaning began. A deep cleaning by professionals who've been here for several days. Enough cleaning that the Toledo-Lucas County Health Department allowed them to open their doors again.

"I'm so grateful that I have the whole community to support us to go back on track," said Chandar Chao.

How the virus got there or how it was spread is still a mystery. What they know is they're ready to move past it.

"Really hard. We've been here 14 years. We try to do our best. Make people enjoyable. Just like friends and family like all equally. We love everybody," said Chandar.

They're not sure what kind of inventory they'll have Monday morning but they're just glad they’ll have anything to reopen the family business.